We will determine if an error occurred within 10 business days after we heard from you and we will immediately correct any errors. However, if we need more time, we can take up to 45 days to review your complaint or question. If we decide to do so, we will temporarily credit your Venmo account within 10 business days of the amount you believe to be an error and will notify you of the credit within 2 business days so that you use the money for the time required to complete our investigation. If we ask you to submit your complaint or question in writing and we do not receive it within 10 business days, we cannot credit your Venmo account. Payments can be cancelled and cancelled by us, if we have, among other things, sent you the payment in error, the financing transaction is refused or cancelled, the payment has not been authorized or the payment has not been financed, we discover that a purchase is eligible for Venmo`s purchase program (in this case, we may cancel funds from the Seller`s account to refund the Buyer) or if the payment was made for activities contrary to this agreement or any other. “Frankly, it`s a pretty repressive agreement,” Kim said. Billing Agreement Pre-authorized Payments and Payments If you have a Venmo credit card, until that date, the account is both closed and paid in full. You accept that, except to the extent that federal law is inconsistent or contrary to federal law and is not otherwise specified in this contract of use, the laws of the State of New York, regardless of the principles of the law conflict law, this use agreement and all claims or disputes that have arisen or may arise between you and PayPal regarding your use of Venmo`s services, govern the laws of the State of New York. If we recover the amount of a invalidated payment from you, we can request any money sent to you on Venmo that you deposit money for the amount of the payment into your account and that you apply that money to the amounts due, and/or we can: The expiry date of the card is identified on the back of the card. The balance on the Venmo account does not drain, regardless of the expiry date on the back of the card. You agree to sign the back of the card as soon as you receive it. The card is the property of the exhibitor and must be handed over upon request.
The card is a debit card that is financed by your Venmo account account. The card is not a credit card and is not intended for resale. You will not collect interest on your balance in the Venmo account. The card is non-transferable and can be cancelled, withdrawn or revoked at any time without notice, in accordance with applicable law. They accept that the card is primarily used for personal, family and domestic purposes, not for business purposes. The card and your Venmo account can be closed if it is determined that the card is being used for business purposes. We may refuse to process transactions that are considered contrary to the terms of this Agreement, the Venmo User Agreement or other agreements between you and PayPal that apply to your use of Venmo. If a payment sent to you as a seller is called into question as a payment that should be cancelled and cancelled, we may temporarily keep the funds in your account PayPal to cover the amount that could be cancelled.
Each of the situations described under refunds, cancellations and returns are situations that can lead us to respect a payment. If we discover that the transaction should not be cancelled, we cancel the temporary block.